top of page

EMILY TSAI

A Product | Service Designer with HR & Operation Background

I work across product and service design — from interface and system planning to aligning user experience
with internal operations.

Frame 1321314598.png
thumbnail- webiste.jpg

OPEN4HOME

Led and executed desktop and mobile shopping + member experience.

A 0–1 eCommerce platform for home building materials. 

Hero Section.png

Bes Q

Service Design / Design Research

A service design project focused on closing the feedback loop in a real-world home service workflow — from customer experience to backend triage and cross-team response.

MCES Pal.png

MCES Pal

UI & UX Design / Design Research / Service Design

A customized operation interface design for an experience machine specifically designed to assist elderly individuals with dementia.

PlanWild Thumnail.png

PlanWild

UI & UX Design / Design Research

A trip planning tool designed to help visitors efficiently plan their national park trip with ease.

bottom of page