In order to ensure that the national park planning process is accessible to everyone, I deliberately included a higher proportion of participants who had little or no experience in planning their national park trips. Through interviews, I discovered that people often perceive national parks as wild and unpredictable, and lack confidence in their ability to handle unexpected situations during their trip. As a result, they find the planning process overwhelming, which makes them more likely to abandon their travel plans altogether. In addition, some express the expectation of having all the elements in one place, or a place where every trip mates could plan together.